Corporate Training

Services / Corporate Training

Training for achieving Success in the 21st century workplace requires an optimal blend of technical skills and the non-technical “soft” skills. Work force of today is the outcome of the education of yesteryears, wherein time and resources were spent in equipping oneself with the hard skills, with a perception that eventually soft skills would follow without any special efforts!

But today, the scenario has changed and the corporates enthusiastically invests in soft skills training and development with a strong desire for a progress of their companies backed by a proactive human capital. They have their mind set to transform their work force to a dynamic resource. Success Unlimited lends its support towards this transformation process by providing guidance and training on the new age skills to in-service employees within their work environment and to new recruits during their Induction training.

Success Unlimited specializes in conducting training to human assets from Shop floor staff to Executive and Managers and the top level management.

Training modules covered under corporate training are as follows

Goal Setting

  • Creative Visualization
  • Belief vs Debate Statements
  • Differentiating Wish list from Goals
  • Setting SMART Goals
  • SAFE Goals
  • Visualizing your goals
  • Action plans to meet your Goals
  • Mapping your personal Goals to company Goals
Attitude for Success
  • Positive thinking
  • Building blocks for Positive attitude
  • Success at the workplace
  • Attitude and Leadership
  • Transformational Leadership
  • Tools for managing people, processes and performance
Business Skills
  • Consciousness about etiquettes at Work place.
  • Meeting and Greeting people
  • Telephone Etiquettes
  • Work place Dressing
  • Dos and Don’ts at Work place
Collaborating at Work place
  • Understanding and characteristics of Teams and Groups
  • Stages in Team formation
  • Behaviours and Challenges in teams
  • Requirements of Effective Team ship
  • My team player (an Assessment)
  • Understanding Team ship styles
  • Becoming an effective Team player
The Art of Selling
  • Understanding the Sales process
  • Learning to make the positive first impression, building up credibility and "likeability" with your prospect
  • Understanding Buyer Seller Behaviours
  • Learning to take advantage of body language and non-verbal communication
  • The art of eliciting customer’s needs and desires
  • Qualifying the Sales Prospects
  • Handling customer’s objections and excuses
  • The art of closing the Sale
Understand Customers and Customer Service
  • Who is a Customer?
  • Why do we need customers ?
  • Customer's Expectation
  • Customer Expectation vs level of Service
  • Moments of Truth, Moments of Magic and Moments of Misery
  • Golden Rules to service a customer
  • Types of Customers
  • Effective Handling of Customers
Building and Sustaining Relationship
  • Interpersonal skills
  • Self awareness
  • Personality types
  • Dealing with different personality types
  • Influencing Others
Effective Communication
  • Verbal and Non-verbal Communication
  • Understanding the need for effective communication
  • Comprehending the Basics of communication, the Stages and Channels of Communication
  • Analyzing Verbal and Non verbal Communication
  • Comprehending the requisite Skills to Communicate effectively
  • Understanding the barriers in communication
Time Management
  • Understanding what controls our Time
  • Understanding what wastes our Time
  • How to become a Time Manager
  • Tools for effective Time Management

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