
- Corporate Training
Training
Success at the 21st century workplace requires an optimal blend of technical skills and the non-technical “soft” skills. Work force of today is the outcome of the education of yesteryears, where in time and resources were spent in equipping oneself with the hard skill, thinking that the lowly softskills would follow without any special efforts!
- Corporates today have understood the value of softskills in the overall growth and progress for their companies and are fostering environments to promote learning, in order to develop their work force into a dynamic resource.
- Success Unlimited lends its support to the transformation process by providing guidance and training on the new age skills, to in-service employees within their work environment and to new recruits during their Induction training . Success Unlimited specializes in conducting training through the cadres of Shop floor staff ,Executive and Managers.
- An exhaustive Training Need analysis is conducted and content is evolved to suit the requirement. Training packages are customised based on the requirement of the corporate houses, primarily to assist employees in overcoming their weaknesses/
- Success unlimited provides customised services to corporates such as
Tata Consultancy Services, AVT India, Veneta Cucine India Pvt Ltd, Pixetra ( Tradelines Ventures ), Verdant Telemetry, Butler Soda makers,Good Earth Homes, Kagna Tour and Travels, Choice School.
- Workshops are conducted by a team of Master Trainers in English and Vernacular medium or an optimal blend of both .The Trainers interact with the management, prior to and post the workshop for fruitful outcomes.
Workshops are of 3 hour duration comprising of interactive discussions,activities and group tasks
- Success Unlimited specializes in customizing processes to measure training efficacy Feedback are built around the Kirkpatrick's evaluation model, enabling the management get a comprehensive understanding of the
- • Participant’s reaction during and at the end of the training, to gauge their feeling, thought process and response to change, through the instrument of Participant feedback form
• Participant’s increase in knowledge and capabilities through the instrument of Tests, Interviews and observations before and after Training
• Participant’s behavior, capability, application and implementation measures through the instrument of Line Manager feedbacks
• Participant’s results and effect on business and environment through the instruments of targets achieved and Mystery shop reports
- Following are some of Success Unlimited’s well implemented Training modules
- Goal Setting
• Creative Visualization
• Belief Vs Debate Statements
• Differentiating Wish list from Goals
• Setting SMART Goals
• SAFE Goals
• Visualizing your goals
• Action plans to meet your Goals
• Mapping your personal Goals to company Goals
- Attitude for Success
• Positive thinking
• Building blocks for Positive attitude
• Success at the workplace
• Attitude and Leadership
• Transformational Leadership
• Tools for managing people, processes and performance
- Business Skills
• Consciousness about etiquettes at Work place.
• Meeting and Greeting people
• Telephone Etiquettes
• Work place Dressing
• Dos and Don’ts at Work place
- Collaborating at Work place
• Understanding and characteristics of Teams and Groups
• Stages in Team formation
• Behaviors and Challenges in teams
• Requirements of Effective Team ship
• My team player (an Assessment)
• Understanding Team ship styles
• Becoming an effective Team player
- The Art of Selling
• Understanding the Sales process
• Learning to make the positive first impression, building up credibility and "likeability" with your prospect
• Understanding Buyer Seller Behaviors
• Learning to take advantage of body language and non-verbal communication
• The art of eliciting customer’s needs and desires
• Qualifying the Sales Prospects
• Handling customer’s objections and excuses
• The art of closing the Sale
- Understand Customers and Customer Service
• Who is a Customer
• Why do we need customers
• Customer's Expectation
• Customer Expectation Vrs level of Service
• Moments of Truth , Moments of Magic and Moments of Misery
• Golden Rules to service a customer
• Types of Customers
• Effective Handling of Customers
- Building and Sustaining Relationship
• Interpersonal skills
• Self awareness
• Personality types
• Dealing with different personality types
• Influencing Others
- Effective Communication
• Verbal and Non-verbal Communication
• Understanding the need for effective communication
• Comprehending the Basics of communication, the Stages and Channels of Communication
• Analyzing Verbal and Non verbal Communication
• Comprehending the requisite Skills to Communicate effectively
• Understanding the barriers in communication
- Time Management
• Understanding what controls our Time
• Understanding what wastes our Time
• How to become a Time Manager
• Tools for effective Time Management
- Basic Approach to Narrowcasting
• Goal Setting for BDMs
• Role of Business Development Manager
• How to tap the market